Product Updates 1 min read

New Feature: WhatsApp Integration for Fee Reminders and Attendance Alerts

BatchBoard now sends automated WhatsApp messages for fee reminders and attendance alerts. Here is how it works and how to set it up.

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Published 15 May 2024 · Updated 11 Jun 2026

Why WhatsApp, Not Email

In India, email open rates for school communications hover around 15 percent. WhatsApp open rates are above 85 percent. When we asked parents which channel they preferred, 91 percent said WhatsApp.

What the Integration Does

Fee Reminders are automatically sent 7 days before due date, 2 days before, on the due date, and 3 days after if still unpaid. Each message includes the amount, due date, and a payment link.

Attendance Alerts are sent to parents when their child is marked absent in any session.

Setting Up in 10 Minutes

Go to Settings, then Communication, then WhatsApp. Connect your WhatsApp Business number. Customise the message templates. Toggle on Fee Reminders and Attendance Alerts.

Privacy and Opt-Out

Parents can opt out of automated messages at any time. BatchBoard maintains a do-not-contact list automatically.

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